Known SUSE Linux primary server upgrade issue

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Known SUSE Linux primary server upgrade issue — NetBackup 10.4 | Cohesity Documentation

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NetBackup™ Upgrade Guide

Planning for an upgrade

General upgrade planning information

Known SUSE Linux primary server upgrade issue

NetBackup™ Upgrade Guide · PDF

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In some rare cases, the preinstall checker for SUSE Linux primary servers reports that the webservice user or webservice group does not exist.

Please validate that the user and group exist as expected and rerun the upgrade.

If the problem persists, set an environment variable to override the preinstall checker failure and rerun the operation.

NBPREINSTALL_CRITICAL_OVERRIDE=YES

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Reduce the job database size before upgrade

Performance and tuning considerations

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