Failure during submitting the job of virtual machine creation
To find the reason for failure of job of virtual machine creation, follow these steps:
On UI wizard window, if the intended NetBackup Recovery Host (Virtual Instance Convertor) is not visible under Recovery Host drop-down list, make sure that the Virtual Instance Convertor (VIC) is registered with the NetBackup primary server.
On UI wizard window, if you are not able to view the intended Hypervisor (vCenter or ESX) Server, follow these steps:
If your intended server is vCenter server or a standalone ESX server, make sure that it is registered with the master server.
If Hypervisor is already registered, validate its connectivity with VIC as follows:
Open the target Hypervisor entry under the node Media and Device Management > Credentials > Virtual Machine Servers.
Select the intended recovery host under the tab For Backup Host.
Click OK.
Completing the process will validate the connectivity of Hypervisor server through the selected NetBackup recovery host.
If you are not able to view the datastores or resource pool/vApp or folder of hypervisor, check the connectivity of the Hypervisor as mentioned earlier in this section. If connectivity exists, but you are still not able to get the entries, refer the bpVMutil and bpVMreq logs with verbose level 6. Refer Table: for logs location.