MSDP storage server is down when you configure an OpenStorage server
After configuring an OpenStorage server from another domain if the MSDP storage server is down or unresponsive, run the following steps find the root cause:
Check if the same MSDP user is used by two or more NetBackup domains.
Check if there is log entry in
spad.logas follows:ERR [44] [140589294249728]: 25000: spaProcessing(), It's found that same msdp user "user1" is used by multiple NBU domains. This is wrong MultiDomainvconfiguration which will cause potential data loss issue. Now other NBU domains cannot use msdp user "user1" to access MSDP services in this server.
If there is an error log, the issue is that different NetBackup domains use the same MSDP user to access one MSDP storage server that is not supported by multi-domain.