Troubleshooting NDMP media and devices on Windows
To troubleshoot media and devices on Windows, try the following:
For legacy logging, enable debug logging by creating reqlib and daemon directories in the install_path\Volmgr\debug directory on the NetBackup for NDMP server.
Check the Windows Event Viewer Application log for troubleshooting clues.
For more information on the option, refer to the NetBackup Troubleshooting Guide.
Use the Activity Monitor utility or the Windows control panel to verify that the Media and Device Management utilities are running.
Drives can be unexpectedly set to the DOWN state.
This action is due to communication problems between avrd on the NetBackup for NDMP server and the NDMP server application on the NDMP host. Some possible causes for the communication problems are:
Network cable on the NDMP host was unplugged.
NIS (Network Information System) problems on the NetBackup for NDMP server (NDMP client).
The NDMP host was halted for too long.
Note:
Whatever the cause, if the avrd connection to the NDMP host fails, the drive is set to DOWN. It is not automatically set to UP when the communication problem is corrected.