How to respond to backup status

For the backup status that is reported in the NetBackup plug-in for vSphere Client (HTML5), try the following suggested actions. You may need to confer with the NetBackup administrator.

Table: Tips for responding to backup status in the NetBackup plug-in for vSphere Client

Status	Action
Backup failures	Look at the number of consecutive failures on the Virtual Machines display. If too many failures have occurred, export the display results (use the save-file icon in the lower right). Send the file to the NetBackup administrator.
No backup information	The VM may not be included in a NetBackup policy, or the Post events to vCenter policy option may not be correctly configured. Contact the NetBackup administrator. The VM may be intentionally excluded from scheduled backups (contact the NetBackup administrator). In that case, you can right-click on the VM's row in the Virtual Machines display and click Exclude. The Exclude option removes the VM's status from the display. The ESXi server may have been removed from the vCenter server. See Notes on the NetBackup plug-in for vSphere Client (HTML5).
Snapshot delete failed	NetBackup attempts to delete old snapshots at the start of each backup. If snapshots are not deleted, you can manually delete them in vSphere Client.

How to respond to backup status

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