To create a new Logging Assistant record

1. In the NetBackup Administration Console, in the left pane, select the Logging Assistant node.
2. In the Actions menu, select New Logging Assistant Record.
3. In the Logging Assistant Record ID field, enter a unique descriptive name for the new record. Use numeric, alphabetic, plus, minus, underscore, and period characters. Do not use the minus (-) symbol as the first character or leave spaces between characters.

   Veritas recommends that you use the Support Case ID as the Logging Assistant Record ID to more easily track the record through the troubleshooting process.

4. In the optional Description field, enter a problem summary and the Job ID of the failed job (if applicable).
5. Under Actions, select an action:

   • Collect nbsu diagnostic information: Select this option to immediately display the Collect nbsu Output Wizard when you leave this dialog. This is often the first action to take after you create the Logging Assistant Record.

   • Setup debug logging: Select this option to immediately display the Setup Debug Logging Wizard after you leave this dialog.

     See Setting up debug logging.

   • No action, only create a record: Select this option to return to the NetBackup Administration Console after you click OK. The new record appears in the console.

6. Click OK to create a Logging Assistant record in its database and add it to the list of records in the Logging Assistant Records pane.

To delete a Logging Assistant record

1. In the NetBackup Administration Console, in the left pane, select the Logging Assistant node.
2. The right pane of the NetBackup Administration Console displays the list of Logging Assistant records. Select the record that you want to delete.
3. In the Actions menu, select Delete Record. The Delete Logging Assistant Record dialog box displays.
4. Click Yes to delete the selected Logging Assistant record.