NetBackup status code: 310

Message: Updating of Media Manager database failed

Explanation: This error occurs when Vault physically ejects tapes but fails to update the EMM database to reflect the eject operation. A typical reason for this failure is that EMM detected a mismatch between the media type and its volume group.

Recommended Action: To find the root cause of the error, review the Vault debug logs in the following directory:

UNIX: /usr/openv/netbackup/logs/vault

Windows: install_path\NetBackup\logs\vault

To fix the issue may involve making configuration changes.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.