NetBackup status code: 9855

Message: Snapshot export failed.

Explanation: During snapshot import, the snapshot was not successfully exported from the array.

In the case of cloud backups when a snapshot import is performed, the snapshot was not successfully exported from the virtual machine disks.

Recommended Action: Refer to the bpfis logs on the client or the alternate client for more information.

For cloud backups, review the NCFNBCS logs on the media server for relevant information.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.