Increasing the client read timeout for all clients

For the NetBackup Media Server method, it may be necessary to increase the client read timeout value. In some environments, NetBackup may require more read time than the default value allows. If the client read timeout is insufficient, the backup may fail with status 13, file read failed.

To increase the client read timeout for all clients

In the NetBackup Administration Console, go to Host Properties > Master Servers > double click the primary server > Properties > Timeouts.
Increase the Client read timeout.
Retry the backup.

More Information

Disk requirements for Media Server and Third-Party Copy methods

Directives for Media Server and Third-Party Copy methods

Storage units for Media Server and Third-Party Copy methods

Preventing multiplexing on a third-party copy backup

Raw partition backups

Further information on off-host data mover backups

Increasing the client read timeout for all clients

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