Troubleshooting storage configuration

The following table describes multiple issues that might occur when you configure storage:

Table: Storage configuration troubleshooting

Error message or cause	Explanation and recommended action
The following error is displayed when you create a disk pool for a cloud volume: Disk is full	Workaround: Even if the disk is not full and you get the error, ensure that there is enough space available for creating the cloud volume. By default the cloud volume requires approximately 1 TB of free space. To reduce the cloud volume size, open the `contentrouter.cfg` file from `/msdp/etc/puredisk/` and change the values. After changing the values, restart the MSDP services and then create the cloud volume.
The local MSDP storage does not display the compression and the encryption values correctly.	In the Select long-term retention storage configuration page for protection plans, the local MSDP storage does not display the compression and the encryption values correctly.

Error message or cause

Explanation and recommended action

The following error is displayed when you create a disk pool for a cloud volume:

Disk is full

Workaround:

Even if the disk is not full and you get the error, ensure that there is enough space available for creating the cloud volume.

By default the cloud volume requires approximately 1 TB of free space.

To reduce the cloud volume size, open the contentrouter.cfg file from /msdp/etc/puredisk/ and change the values. After changing the values, restart the MSDP services and then create the cloud volume.

The local MSDP storage does not display the compression and the encryption values correctly.

In the Select long-term retention storage configuration page for protection plans, the local MSDP storage does not display the compression and the encryption values correctly.

Troubleshooting storage configuration

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