Note the following before you upgrade

• Ensure that the Snapshot Manager instance, virtual machine, or physical host meets the requirements of the Snapshot Manager version you are upgrading to.

  See Meeting system requirements.

• Ensure that the ports required by NetBackup server meet the requirements as mentioned in the Required Ports section of the following chapter:

  See Preparing Snapshot Manager for backup from snapshot jobs.

• When you upgrade Snapshot Manager, all the snapshot data and configuration data from your previous version is maintained in the external /cloudpoint data volume. This information is external to the Snapshot Manager container and the image and is preserved during the upgrade.

  However, you can take a backup of all the data in the /cloudpoint volume during the upgrade process when prompted or manually, if required.

  See Backing up Snapshot Manager.

• Ensure that no jobs are running on Snapshot Manager.

  • If you are using NetBackup Web UI, disable the Snapshot Manager server and wait for all the in-progress jobs to complete. Use the nbstlutil command to cancel all the pending SLP operations. Use one of the following commands:

    • To cancel the pending SLP operation for a specific image, use nbstlutil cancel -backupid <value>

    • To cancel the pending SLP operation for images that belong to specific lifecycle, use nbstlutil cancel -lifecycle <name>

  • If you are using NetBackup Administration console (Java UI), on the NetBackup primary server, run the following command to stop all NetBackup processes:

    • UNIX: /usr/openv/netbackup/bin/bp.kill_all

    • Windows: install_path\NetBackup\bin\bpdown -f

• After you upgrade Snapshot Manager, if required you can upgrade the NetBackup primary server. Also, you must enable the Snapshot Manager server from NetBackup Web UI.

• After upgrading, all the Snapshot Manager that you want to use for backup from snapshot or restore from backup jobs, must be re-edited by providing a token so that NetBackup certificates are generated in the Snapshot Manager. See Edit a Snapshot Manager section, in the NetBackup Web UI Cloud Administrator's Guide.