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  1. Home
  2. NetBackup™ Deduplication Guide
  3. Troubleshooting
  4. Troubleshooting the cloud compaction error messages
NetBackup™ Deduplication Guide

Troubleshooting the cloud compaction error messages

Troubleshoot the following error messages for cloud compaction.

  • spoold cannot start with the following error message:

    Failed to recover from single container compaction.

    spoold can not get anything from the cloud. Something may be wrong with OCSD.

    Ensure that the connection to cloud is working.

  • Cloud compaction does not work with the following error message:

    ingleDCCompactRecover: Call dcOutPlaceUpdateReplay_Cloud failed (...)

    The container in cloud journal folder cannot be downloaded from /data/compact_journal/*.

    Ensure that the data container object in cloud journal folder can be downloaded.

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