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  1. Home
  2. NetBackup™ for Oracle Administrator's Guide
  3. Troubleshooting
  4. About NetBackup for Oracle troubleshooting steps
NetBackup™ for Oracle Administrator's Guide

About NetBackup for Oracle troubleshooting steps

When you troubleshoot NetBackup for Oracle problems, the following items are referred to as the API:

  • On Windows, orasbt.dll is called the API.

  • On UNIX, the libobk module is called the API. Many media manager vendors also call the libobk module DMO (Database Module).

To perform this procedure, ensure that NetBackup is properly installed and configured:

To perform general troubleshooting steps

  1. When verifying your installation, ensure that the NetBackup for Oracle binaries exist.

    On UNIX, these are located in /usr/openv/netbackup/bin.

    The binaries are as follows:

    On Windows: install_path\NetBackup\bin\bphdb.exe

    On UNIX: bphdb

    The binary resides on the client and both the NetBackup scheduler and the graphical user interface uses the binary to start backups. The main purpose of bphdb is to run an Oracle Intelligent Policy or a shell script that calls rman, bporaexp, or bporaimp.

    On Windows: c:\Windows\System32\orasbt.dll

    Provides the functions that RMAN can call.

    On UNIX: libobk

    A shared library module that contains the functions that RMAN can call. This library is loaded when RMAN is started. The name of this binary depends on the operating system.

    See About linking Oracle RMAN with NetBackup for UNIX.

  2. For the Oracle Intelligent Policy, verify that the following binaries exist.

    On Windows: install_path\NetBackup\bin\bpdbsbora.exe

    On Windows: install_path\NetBackup\bin\dbsbrman.dll

    On UNIX: /usr/openv/netbackup/bin/bpdbsbora

    On UNIX: /usr/openv/lib/libdbsbrman.so (libdbsbrman.sl on HP-UX)

  3. Check that both the NetBackup server and the client software work properly. That is, check that normal operating system files can be backed up and restored from the client. The NetBackup client must be running the same version of software as the NetBackup server.
  4. The logs can become very large, especially bpdbm. Ensure that enough free disk space exists in the log directory disk partition.
  5. Check that the following NetBackup log directories exist:

    • On the client: bpdbsbora, bporaexp (or bporaexp64), bporaimp (or bporaimp64), dbclient, bphdb, bpfis, and bpcd.

    • On the master server: bprd and bpdbm.

    • On the host with the storage unit: bpbrm and bptm.

    The VERBOSE level must be 5.

More Information

About troubleshooting NetBackup for Oracle

Troubleshooting each stage of the backup or restore

About RMAN utility logs

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NetBackup debug logs and reports

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