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  1. Home
  2. NetBackup™ Deployment Guide for Amazon Elastic Kubernetes Services (EKS) Cluster
  3. Troubleshooting
  4. Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
NetBackup™ Deployment Guide for Amazon Elastic Kubernetes Services (EKS) Cluster

Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client

Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client.

From NetBackup version 10.1 onwards, the /mnt/nbdata directory would be on EFS. The /mnt/nbdata directory of primary server is mounted using the NFS protocol.

Hence for backing up the data from /mnt/nbdata directory, change the policy attribute for such policies.

To resolve this issue, enable the Follow NFS check box in policy attribute.

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