Restore fails: "Error bpbrm (PID=3899) client restore EXIT STATUS 40: network connection broken"

Explanation

Delay in accessing the backup image and uploading the blobs for the restore. In this process, the bptm is getting timed out.

Workaround

If restore fails with network error message in the Activity monitor, change system configuration time-out to 900/1200 or appropriate high value, in seconds, and start a new restore job. Steps to set time-out are as following: Menu > Hosts > Host properties > Select Primary/ Media server > select the Timeout option > set the time out value -> click Save. Refer to the Web UI Administrator Guide for details.