Troubleshooting problems with the NetBackup web services
Use the following steps to troubleshoot issues with the NetBackup web services.
To resolve problems with the NetBackup web services
- Verify that NetBackup Web Management Console service is running.
On UNIX, enter the following command:
/usr/openv/netbackup/bin/bpps -x
On Windows, use NetBackup Activity Monitor or the Services application of the Windows Control Panel.
- Stop and restart the NetBackup Web Management Console service.
On UNIX:
install_path/netbackup/bin/nbwmc -terminate
install_path/netbackup/bin/nbwmc
On Windows, use the Services application in the Windows Control Panel.
- Review the NetBackup web server logs and web application logs.
See the following tech note for the web server tasks you must perform before installing the master server: