Configuring tenants
A tenant is an organizational unit and at least one tenant must exist. A tenant can be created with the button in the Tenants page. The first (admin level) user of the tenant is created at the same time. If any vCloud Director Import sources are defined, the tenant's credentials can be set. A tenant record, related tenant Integration Settings, and the user record are added to the database when you click .
A tenant's details can be edited through . A tenant's Customer Code, which is set when you create a tenant, can be viewed in the Details tab. All users that are associated to the tenant are visible in the Users tab. Tenant level Integration settings are available in the Integration tab. vCloud Director credentials, and also additional vCloud Director imports, can be set here. The tenant administrator can subsequently set the updated vCloud Director password when required, using the change facility on their home page vCloud Director Infrastructure tree view node. Tenant level theming can be carried out in the Theme tab.
You can also use an API to create tenants. A PowerShell script is provided as a starting point for automating the creation of tenants and their users. It makes use of the Front Office SDK to call the public web services.
Further information about the SDK is available in the help files. The help files are found in the install location of the NetBackup Self Service portal. By default, the files are located in C:\Program Files\Veritas\Front Office 9.7\Sdk\. Microsoft developers should use the SDK. Non-Microsoft developers can call the web service directly. The URL is found in in the Public Web Service section of the Server tab. The web service is DirectaApi.svc.
Caution:
Do not create tenants directly in the portal Admin section (). If you create tenants from this screen, not all of the required Self Service data is created. Create tenants from the Add Tenant form (on the Tenants page) or use the API.
To deactivate a tenant:
- Go to Admin > Organization > Tenant.
- Deactivate the tenant.
Deactivate the tenant with the Deactivate link on the right of the specific tenant row from the list page. Or deactivate the tenant from the Details tab by deselecting the Active check box in tenant record.
This action prevents logon from tenant users.
- All computers, backup, protection, and usage data is retained in the Self Service database.
- Delete all policies for the tenant in NetBackup.
You can identify the policies by checking for any that start with the deactivated tenant's Customer Code.
You can add additional users to the tenant in a number of ways:
Manually through the portal from the Admin > Organization > Tenant > Users tab
Active Directory (). The Cost Center Code must be the same as that found in the Tenant record.
Base Data Import through CSV (). When you click on a new form is displayed. The form has the option to select a CSV file to import users. You also have the option to export the current users to a CSV or unicode text files. The Cost Center Code must be the same as that found in the Tenant record.
Using the API
Note:
Once a user is associated to a tenant this association cannot change.
A user record can be deactivated to prevent access to the system. If using Forms Authentication, password rules can be defined using a number of criteria. These rules can be configured in .
A tenant user with an Administrator access profile can manage their own user records.