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  1. Home
  2. NetBackup™ Release Notes
  3. Operational notes
  4. NetBackup Bare Metal Restore operational notes
  5. BMR direct P2V VM conversion task fails with status code 7
NetBackup™ Release Notes

BMR direct P2V VM conversion task fails with status code 7

The Bare Metal Restore (BMR) direct physical-to-virtual (P2V) virtual machine (VM) conversion task fails with status code 7. After VM creation, the issue occurs when BMR tries to mount the disks on the Virtual Instance Converter (VIC) VDDK mount call.

The following example shows how the error appears in the bmrb2vrst logs:

0,51216,434,434,1225074,1669017201225,3136,3144,0:,211:MountManagerApi::AddMountPoint() -
 Error: Failed to create mountpoint: 
\\?\Volume{7427BE07-4C03-4849-8B50-4BB2186EAFE0} for device:
 \Device\vstor2-mntapi20-shared-90B9CB47000010000000000001000000.
 Error code: 
87,42:CVmwareOffHostVmRestoreWorker.cpp:ubslog(),5
0,51216,434,434,1225075,1669017201225,3136,3144,0:,188:SetupVirtVolumeAccess
 The device \Device\vstor2-mntapi20-shared-90B9CB47000010000000000001000000 has no 
drive letter. Using the volume guid \\?\Volume{9d318822-6695-11ed-80b4-806e6f6e6963},
42:CVmwareOffHostVmRestoreWorker.cpp:ubslog(),5
0,51216,434,434,1225076,1669017201242,3136,3144,0:,91:FormatEx was unable to complete
 successfully 126-The specified module could not be 
found.!!,
42:CVmwareOffHostVmRestoreWorker.cpp:ubslog(),5

Workaround:

Because this issue is specific to NetBackup 10.1.1 Virtual Instance Converter (VIC), you can use NetBackup 10.1 Virtual Instance Converter (VIC) to do BMR direct VM conversion of NetBackup 10.1.1 backups.

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