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  1. Home
  2. NetBackup™ Release Notes
  3. Operational notes
  4. NetBackup Snapshot Manager (formerly NetBackup CloudPoint)
  5. Backups from snapshot jobs for NAS data protection policy fail with error 927
NetBackup™ Release Notes

Backups from snapshot jobs for NAS data protection policy fail with error 927

Backups from snapshot jobs for NAS data protection policy fail with error 927. This issue occurs if the backup host pool does not contain a host that is of the same or lower version of NetBackup than the media server.

Workaround:

Ensure that all media servers associated with the storage unit, specified in the Storage Lifecycle Policy (SLP), have a higher version NetBackup than the lowest version of backup host in the backup host pool.

To exclude a media server, go to the storage unit properties for the STU specified in the SLP. Select the Only use the following media servers option. Then select the media servers with a NetBackup version higher or equal to the lowest NetBackup version of the hosts in the backup host pool.

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