Locate full backups for clients
On the Itemization tab, sort the list by the Accuracy column. For all rows that indicate Undiscoverable, manually query the NetBackup catalog to determine if a full backup can be found. A full backup may exist in a time period that precedes the period the analyzer examined. Run the utility again with specific options to restrict the collection and reporting to the specific client and a specific date range within which the full backup(s) fall. Alternatively, manually examine the client system to determine the size of data that would be backed up with the backup policy's selections and settings.