NetBackup logs for Hyper-V and how to create them

For log messages about NetBackup for Hyper-V backup or restore, see the following NetBackup log folders.

Table: NetBackup logs that pertain to Hyper-V backup and restore

Log folder	Contains the messages on	Resides on
install_path\NetBackup\logs\bpbrm	Backup and restore	NetBackup primary or media server
install_path\NetBackup\logs\bptm	Backup and restore	NetBackup media server
install_path\NetBackup\logs\bpcd	Snapshot creation, backup, and restore	NetBackup client on the Hyper-V server
install_path\NetBackup\logs\bpfis	Snapshot creation and backup	NetBackup client on the Hyper-V server
install_path\NetBackup\logs\bpbkar	Backup	NetBackup client on the Hyper-V server
install_path\NetBackup\logs\bprd	Restore	NetBackup primary server
install_path\NetBackup\logs\tar	Restore	NetBackup client on the Hyper-V server
install_path\NetBackup\logs\bpVMreq	Restore	NetBackup primary or media server, and NetBackup client on the Hyper-V server
install_path\NetBackup\logs\bpVMutil	Policy configuration and on restore	NetBackup client on the Hyper-V server
install_path\NetBackup\logs\nbproxy	Policy configuration	NetBackup primary or media server
install_path\NetBackup\logs\vxms	File mapping during backup and VxMS APIs. This folder also contains the vhd log, which describes the format of the virtual machine's vhd files. NetBackup support can use the vhd log to reproduce a customer's virtual machine environment for troubleshooting purposes.	NetBackup client on the Hyper-V server
\Program Files\Common Files\Symantec Shared\VxFI\4\logs\	Snapshot creation and VSS APIs.	NetBackup client on the Hyper-V server See Enabling VxFI logging.

Note:

These log folders must already exist in order for logging to occur. If these folders do not exist, you must create them.

To create most of these log folders, run the following command on the NetBackup servers and on the Hyper-V server:

Windows:

install_path\NetBackup\logs\mklogdir.bat

UNIX (on primary or media servers):

/opt/openv/netbackup/logs/mklogdir

For more detail on snapshot-related logs, logging levels, and the required folders, see the NetBackup Snapshot Client Administrator's Guide.

A broader discussion of NetBackup logging is available in the NetBackup Troubleshooting Guide.