Verify that the required ports are enabled on the CloudPoint host.

See Verifying that specific ports are open on the instance or physical host.

Verify that you can connect to the host through Remote Desktop.

Verify that the pagefile.sys is not present on the drive or volume that you wish to protect using CloudPoint. If the file exists on such drives, move it to an alternate location.

Restore of the snapshot will fail to revert the shadow copy if the pagefile.sys resides on the same drive or volume on which the operations are being performed.