CloudPoint 8.3.x servers require upgrade to NetBackup 9.1.x before upgrading to version 10.0
If your NetBackup 8.3.x server has CloudPoint, you must first upgrade CloudPoint to NetBackup 9.1.x before you upgrade to NetBackup 10.0. Then you can proceed to upgrade NetBackup 8.3.x to NetBackup 10.0. The process for upgrade is as shown:
The process for this upgrade is:
Disable the CloudPoint server for maintenance in the NetBackup web UI.
Upgrade the CloudPoint server from NetBackup 8.3.x to NetBackup 9.1.x.
Upgrade the CloudPoint server from NetBackup 9.1.x to NetBackup 10.0.
Enable the CloudPoint server in the NetBackup web UI.
Upgrade the NetBackup server from 8.3.x directly to 10.0.