Configuring or reconfiguring multifactor authentication
Flex Appliance supports multifactor authentication for local, Active Directory (AD), and LDAP users in the Flex Appliance Console and the hostadmin user in the Flex Appliance Shell.
The following authenticator apps are supported:
Microsoft Authenticator version 6.5.12 and later
Google Authenticator
Okta Verify
Note that when you scan the QR code with this app, the authentication process could take up to a minute.
Symantec VIP Access 4.3.3 and later
Note:
Multifactor authentication may affect integrations like APIs, automation, and third-party Privileged Access Management (PAM) solutions.
Before you can configure multifactor authentication for a user in the Flex Appliance Console, the following prerequisites must be met:
The appliance date and time must be set with NTP.
At least one user must have the security administrator role. If you are the user with the security administrator role, at least one additional user must also have the security administrator role.
You must have a supported authenticator app installed on your mobile device.
To configure or reconfigure multifactor authentication for the Flex Appliance Console
- From the Flex Appliance Console, click your user icon in the top-right corner and click Configure multifactor authentication.
- On the Configure multifactor authentication page, click Configure or Reconfigure.
- Follow the prompts to add your Flex Appliance account to the authenticator app.
If you have already configured multifactor authentication for another appliance and want to use the same authenticator account to sign in to this appliance, select the option Use a custom key. Enter the key from the appliance that is already configured.
You can also create and enter your own key with the custom key option. If you create your own key, note that some authenticator apps may not support pad characters. Confirm compatibility with your app if you want to use them.
Before you can configure multifactor authentication for the hostadmin user in the Flex Appliance Shell, the following prerequisites must be met:
The appliance date and time must be set with NTP.
You must have a supported authenticator app installed on your mobile device.
To configure or reconfigure multifactor authentication for the Flex Appliance Shell
- From the Flex Appliance Shell, run the following command:
set user mfa
- Follow the prompts to add the hostadmin account to your authenticator app.
If you have already configured multifactor authentication for another appliance and want to use the same authenticator account to sign in to this appliance, respond yes to the question Do you want to specify an existing key? Enter the key from the appliance that is already configured. You can view the key on the other appliance with the show user mfa key command.
You can also create and enter your own key with the existing key option. If you create your own key, note that some authenticator apps may not support pad characters. Confirm compatibility with your app if you want to use them.
- Share the QR code or the key with anyone else who requires access to the Flex Appliance Shell so that they can also add the hostadmin account to their authenticator app. You can view the QR code and the key at any time with the following command:
show user mfa key
- If you have a multi-node appliance, repeat these steps on the other node.