About the NetBackup Product Improvement Program
The NetBackup Product Improvement Program is a feature that allows NetBackup to collect deployment and usage data periodically. The collected information helps identify how customers deploy and use NetBackup. For example, the collected data assists in identifying which features are used most often and what the usage patterns of those common features are. The aggregated data allows the NetBackup development and support teams to plan product improvements for ease of use, performance, installation, and many other product areas.
Participation in the Product Improvement Program is enabled by default on NetBackup appliances, with the default AutoSupport Call Home functionality. Disabling Call Home also disables the extended collection of product telemetry data.
The data that is collected and transmitted includes deployment and usage information, as follows:
Deployment information:
Hardware and software configuration specifics of each server:
IP address, IP type
Fully qualified domain name (FQDN)
Alias, host name, host ID, platform, and architecture
CPU name, type, clock speed, etc.
Time zone
Environmental language
Operating system version level
Memory size
Licensed NetBackup software version
Licensed NetBackup software features and installed packages
Additional Cohesity packages that are installed
NetBackup Appliance deployment information
Usage information:
Client counts by policy type and platform
Media server counts by NetBackup version and platform
Policy count by policy type
Media counts by media on hold and retention level
Storage Lifecycle Policy (SLP) counts by operation type