Configure capture scope for Teams chat connectors
You can use the procedure to configure the capture scope to back up for Teams chat data.
To configure the capture scope to back up for Teams chat data
- To select which data to back up from the Teams chat environment, do one of the following:
Option 1: To back up one-on-one and group chat of all users, do the following:
From the Team capture mode section, click None.
From the User Chat capture mode section, click All Users.
Option 2: To back up one-on-one and group chat of specific users, do the following:
Starting with release 3.10.1 release, this option will be available for new or existing connectors.
From the Team capture mode section, click None.
From the User Chats capture mode section, click Specific Users.
Click + Add Specific mailboxes.
On the Add specific mailbox page, enter the SMTP addresses of the users whose chat messages need to be backed up using this connector.
Click Add.
Option 3: To back up all Teams, do the following:
From the Team capture mode section, click All Teams.
From the User Chats capture mode section, click None.
Option 4: To back up specific Teams, do the following:
From the User Chats capture mode section, click None.
From the Team capture mode section, click Specific Teams.
On the Add specific team page, enter the SMTP addresses of the teams whose channel conversations need to be backed up using this connector.
Click Add.
- From the Reference time zone dropdown list, select the required reference zone in which you want to see the conversation timestamp.
Once a Teams chat connector is created, the reference time zone of the connector cannot be changed.
- Configure filters to restrict the backup scope to specific users and folders. Do the following:
To restrict the backup scope to specific users based on their attributes or group membership in Microsoft Entra ID.
To restrict the backup scope to specific folders only.
- Click Next to configure credentials.