Unrecognized users page
Cohesity Alta SaaS Protection performs a data-level security check for a retrieval request. For this verification, Cohesity Alta SaaS Protection must have details of the user and verify it against the permissions on the requested item. The user must have domain accounts, and the accounts must be synchronized with the Active Directory.
The user must be in the Access Control List (ACL) for authorization to succeed. If the user is not in the Microsoft Entra ID, then the user cannot open a stubbed item because of an authorization error. If you want to allow any of the users, select the associated check box of the user and then click .