Installing or upgrading services and utilities
Use the following procedure to install or upgrade services and utilities.
To install or upgrade services and utilities
- Open Windows Explorer > Downloads.
- Double-click the installer file.
- Click Run.
- In the <Setup> window, click Next.
- Select the I accept the terms in the License Agreement check box.
- Enter the credentials of the Windows account that you want to use to run this service. This account should be a domain account or a local computer account with the Log on as a service permission.
- Click Validate.
- Click OK.
- Click Next.
- If required, change the installation path.
The default installation path is C: \Program Files(x86)\HubStor\<Name of the service or utility>.
- Click Next.
- Click Install.
- Click Finish.
See About the Apps Consent Grant Utility.
In previous versions of Cohesity Alta SaaS Protection, before 2.16.1 and 2.16.1, upgrading services (Connector service, Export service, and Retrieval service) required Windows Administrator credentials.
Cohesity Alta SaaS Protection 2.16.1 release onwards, this step is no longer necessary for service upgrades.
However, if you change the password for the Windows Administrator between releases, you may encounter issues after upgrading to the next release. Specifically, the services may fail to start. In such cases, you must manually update the password for the targeted service.