Reimaging the appliance from the SSD device fails if a CD with the ISO image is inserted in the CD-ROM
Reimaging from the SSD device fails with the following message if a CD with the ISO image is also inserted in the CD-ROM of the appliance:
Pane is dead. Couldn't open file /tmp/ks_top_customization.cfg.
If you select SSD as the boot device and the CD is also inserted, the installer detects two ISO images with the same label, which results in a conflict.
(APPSOL-157945)
Workaround:
Ensure that the CD with the ISO image is not inserted in the CD-ROM when you select the SSD as boot device from the boot menu options. If the Pane is dead error message is displayed, remove the CD from the CD-ROM and try to reimage the appliance from SSD again.