Guidelines for Asking Questions

5 March 2025

Cohesity recommends that you adhere to the following guidelines to enhance the effectiveness of questions. As an AI-driven tool, Alta Copilot's ability to provide accurate and relevant answers is directly influenced by the quality of the questions it receives. It is essential to understand the importance of asking the right questions.

  • Be Specific: The accuracy in delivering accurate answers depends on the specificity of your question. If the question is detailed and specific, Alta Copilot can effectively retrieve relevant documents to provide precise and pertinent information.

  • Provide Context: Providing context in your question can significantly improve the quality of the answer. The context could be in the form of a product name, product version, alert ID, or error message.

  • Use Keywords: Including relevant keywords in your question can help the system retrieve the most relevant documents.

  • Use Proper Grammar and Spelling: Although RAG systems are designed to comprehend and process natural language, their performance is optimized when the question is grammatically correct and free of spelling errors. This ensures that the system accurately understands your question and retrieves the most relevant documents.

  • Ask One Question at a Time: RAG systems are designed to answer one question at a time. If you have multiple questions, it's best to ask them separately to ensure that each question gets a detailed and accurate answer.

  • Rephrase for Better Results: If the answer provided is not satisfactory, consider rephrasing your question. Sometimes, asking the same question differently can lead to a more accurate response.

The following are a few examples to help you get started:

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