Protect Salesforce Data and Metadata

Before you protect a Salesforce source, ensure that the following requirements are met.

To add protection

In Cloud Protection Service, go to Sources.
On the Sources page, locate and click the required source.
Select the checkbox for the required domain, and then click Protect.
Click More Options.
Select the required policy to specify the backup frequency and retention.
If a suitable policy is not available, you can create a new policy.
Configure the options under the Settings and Additional Settings sections.
Click Protect.

The backup is initiated immediately, regardless of the scheduled time configured in the policy.

After the first protection run completes, you can recover protected data as needed.

Additional Settings

Setting	Description
Start Time	Available only if the selected policy is set to Backup Daily. Specifies the time when the protection run starts. Enter the start time and select AM or PM. The default time zone is the browser time zone. You can change the time zone by selecting a different time zone.
SLA	The service level agreement defines how long the administrator expects a protection run to take. Full. The expected duration in minutes for a full protection run. Incremental. The expected duration in minutes for an incremental protection run.
Continue on Error	Continues the protection run if non critical errors occur.
Cancel Runs at Quiet Time Start	Available only if the selected policy includes at least one Quiet Time. When enabled, all currently running protection runs are canceled when the Quiet Time period starts. By default, this option is disabled. New protection runs do not start during a Quiet Time.
Capture Metadata	Includes metadata in the backup when enabled.
Exclude Items	Items listed are excluded from the backup by default to improve performance. Clear the checkboxes to include them in the backup.