Configure SaaS Connector Alert Notifications

Cohesity DataProtect as a Service creates a Critical alert, SaaSConnectorStatusAlert, when the SaaS connector is not reachable due to a network connection issue or is down. A critical alert signifies that immediate action is required because Cohesity detected a severe problem that might be imminent or major functionality is not working.

You can configure alert email notifications in Cohesity DataProtect as a Service to receive the alerts you need.

The alert, SaaSConnectorStatusAlert, is not displayed in the Alerts tab on the Alerts Dashboard.

To configure email notification for SaaS Connector alerts:

1. In DataProtect as a Service, navigate to Health, and select the Notification tab.

2. Select Create > New Alert Notification Rule.

3. In the Create Alert Notification Rule dialog, enter:

   1. Notification Name. The name for the notification, for example, SaaS Connection Failure.

   2. Alert Source. The source of the Alert.

   3. Alert Severity. Select Critical from the drop-down.

   4. Alert Type. Select Maintenance from the drop-down.

   5. Alert Category. Optional. Select one or more categories from the drop-down. Otherwise, all alerts in any category trigger the notification.

   6. Alert Name. Optional. Select one or more names from the drop-down. Otherwise, any Alert name will trigger the notification.

   7. In the Create Notifications via section, select Email.

      1. Select To and type an email address or distribution list of the recipients who need to receive the email notifications.

      2. Select CC and type an email address or distribution list of the recipients who need to be copied on the email notifications.

4. Click Create.