OneDrive Content Recovery Self-Service

Cohesity provides a self-service workflow to help the end users recover the Microsoft 365 OneDrive content by leveraging the Microsoft Entra ID (Azure Active Directory) login for user authentication.

Administrators can authorize the self-service workflow for users through the Security Groups.

You can access the self-service portal through https://helios.cohesity.com/#/self-service-portal/auth.

This is a Private Preview feature. Private Preview was termed as Early Access in the earlier releases. Contact your Cohesity account team to enable the feature.

OneDrive Content Recovery

To recover OneDrive content from the Cohesity Self-Service Portal:

  1. In the Cohesity Data Cloud login page, log in through Microsoft using the Cohesity Self-Service Portal link.

  2. Choose Microsoft 365 OneDrive to recover your OneDrive Files and Folders.

  3. In the Recover page, browse the OneDrive or search for the OneDrive content.

  4. Use the '*' wildcard character or enter the text to search for the folders or files with a matching subject in the Search bar. Select the folders or files to recover from the search results.

    Or

    Click Advanced Search, select Both, Files, or Folder, search based on the available filters, and click Apply.

  5. To use a different Recovery Point for a folder or file, click the Edit icon on the tile for that folder or file. Find the recovery point you need and click Select Recovery Point.

  6. Under Recover Type, select Recover to Original Location to recover all the items directly to your Mailbox.

  7. Click Finish. You can view the recovery progress from the Welcome page under the Recoveries section or on the Activity page.

  8. Click the action icon on the required task and click Show Recovered Items to view the name and size of the recovered items.