Microsoft Teams

Microsoft Teams is a collaboration solution provided by Microsoft that is bundled with the Microsoft 365 service. For more information, see Microsoft documentation. Using the policy-based data protection solution from Cohesity DataProtect as a Service, you can backup and recover Teams data in Microsoft 365.

This topic covers the following:

Considerations

Review and understand the following considerations before you protect your Microsoft 365 Teams data:

• Granular recovery of files and folders is supported.

• Backup and recovery of channel tabs are not supported.

• Backup and recovery of subsites of Teams site is not supported.

• If folders such as Feeds, Sync Issues, Legacy Archive Journals, Outbound, Managed Folders, Files, Yammer Root, Clutter, MeContact, and Archive, are not already present, the folders are skipped during recovery.

• Recovering the following Teams data from the Teams backup is not supported:

  • Channel names and descriptions

  • System Document Libraries

• Backup and download of the following is not supported:

  • Self-message (messages sent to self)

  • Saved or pinned Posts property in the conversation

  • Meeting recordings metadata

  • Shared Channels

  • Emojis

• Granular recovery of Team sites is not supported when Site Tagging is enabled.

• Backup of Teams with no owners is supported when at least one Exchange Online licensed member is available in the Teams.

  If no owners/members are available in the Teams, you can contact your Cohesity account team to configure a service account (with an Exchange Online license). This service account will be added as a member of the Teams before backup/recovery and removed after the backup/recovery is completed.

  This is a Private Preview feature. Cohesity recommends you use this feature only in non-production environments. Contact your Cohesity account team to enable the feature.

• File/folder permissions with no role will not be recovered since Microsoft does not allow adding such permissions via Graph APIs. For example, no role will be assigned when a Restricted View permission is added to a user from Advanced Setting.

• During the recovery process:

  • The original sharing link is not restored. Instead, a new sharing link with similar settings is created.

  • Passwords associated with sharing links, if set, are not restored.

• Sensitivity and Retention labels backup are not supported.

• Microsoft 365 items with only special characters will not be listed in granular search. The item name must contain at least one alphanumeric character to be listed in the search result.

• All the OneDrive and SharePoint limitations are applicable to Teams.