SharePoint Online

SharePoint Online is a SaaS application bundled with the Microsoft 365 service. It provides an extensive range of collaborative and creative capabilities enabling organizations to share, manage, and access information from almost any device.

Using the policy-based data protection solution from Cohesity DataProtect as a Service for Government (FedRAMP), you can backup and recover the SharePoint Online site templates. Thus enabling you to backup and recover the SharePoint Online sites or subsites and its contents such as document libraries and so on.

This topic covers the following:

Considerations

Review and understand the following considerations before you protect your Microsoft 365 SharePoint Online data:

  • Document libraries enabled with the ForceCheckout option are not recovered.

  • Recovery of sites with the out-of-the-box (OOTB) modern theme or composed look is not supported.

  • Backup and recovery of the site or subsite URLs with non-ANSI characters are not supported.

  • Recovery of a site collection is not supported if the site URL has changed after the backup.

  • From the recovery workflow, you cannot download an empty folder.

  • Cohesity DataProtect as a Service for Government (FedRAMP) discovers and protects the SharePoint Online sites created in the central storage location of your Microsoft 365 tenant.

  • SharePoint Online sites created in satellite storage locations of your Microsoft 365 tenant can be discovered and protected. You can recover to the same tenant and same location or an alternate tenant and default location. For more details, see Multi-Geo Capabilities in SharePoint Online.

    This is an Early Access feature. Contact your Cohesity account team to enable the feature.

  • Cohesity currently does not support Geo-Stretched Microsoft 365 tenants.

  • Recovering shared permissions for files in the PHL drive is not supported.

    This is an Early Access feature. Contact your Cohesity account team to enable the feature.

  • Data from PHL is not searchable.

    This is an Early Access feature. Contact your Cohesity account team to enable the feature.

  • Backup of checked-out files in SharePoint is not supported.

  • Custom scripts setting is not supported in SharePoint.

  • Granular recovery of Team and Group sites is not supported when Site Tagging is enabled.

  • During SharePoint granular recovery, you cannot browse or download files from the document libraries that contain a slash (/) in its name. As a workaround, you can perform a full recovery.

  • File/folder permissions with no role will not be recovered since Microsoft does not allow adding such permissions via Graph APIs. For example, no role will be assigned when a Restricted View permission is added to a user from Advanced Setting.

  • Microsoft 365 Backup Storage service is supported for SharePoint Online.

    This is a Private Preview feature. Private Preview was termed as Early Access in the earlier releases. Contact your Cohesity account team to enable the feature.

  • SharePoint sites that are archived or locked will not be backed up and the source discovery may complete early due to these locked sites. Contact your Cohesity account team to configure the cluster to ignore the locked sites during discovery.

SharePoint Lists

This is an Early Access feature. Contact your Cohesity account team to enable the feature.

  • Recovery of comments does not include the commenter name and the actual time the comment was added.

  • Item-level granular recovery is not supported.

  • External lists are not supported.

  • Hidden lists backup is supported, while system hidden lists (catalogs) recovery is not supported.

  • Hidden lists (apart from catalogs) are recovered as not hidden.

  • Recovery of sites (to the original or alternate location) creates new lists with the current DateTime suffix.

  • Attachments with more than 4 MB size are not backed up.

  • Columns of the type User in the recovered lists may display incorrect user for alternate restore.

  • Recovered lists for the template type Playlist do not display the embedded video.

  • For the comments that include mentions, if any of the mentioned users are deleted, the names of the users are displayed instead of the mentions.

  • For embedded images, the linkage and thumbnail may be broken in the restored list.

  • Lists items backup is not supported for Team Sites under Teams and Group sites under Groups.

  • List views are not supported.

  • Recovery of lists fails for the following:

    • if the list includes a lookup column.

    • if the list includes a managed metadata column.