Subscription Status

Cohesity Helios displays banners on the UI, providing details on your Cohesity SiteContinuity delivered as a Service subscription status, allowing you to take necessary actions. The banners are of three types:

• Information
  Sample:

  
  

• Warning
  Sample:

  

• Critical
  Sample:

  

Banner Messages

Based on your subscription type and status, Cohesity SiteContinuity UI displays different types of banners. The table below shows the various scenarios and the types of banners displayed in each scenario:

Subscription Type	Subscription Status	Description
Free Trial	Expiration	Before the free trial expires, an information banner is displayed 15 days prior, and a warning banner is displayed 7 days prior to the expiry.
	Post Expiration	A day after the free trial expires, the Cohesity SiteContinuity UI displays the following message: “Your Cohesity SiteContinuity Delivered as a Service on AWS - Free Trial (1 FETB) free trial has expired. Contact your Cohesity account team for extension or purchase.”
	Grace Period	After the free trial period ends, access to the service will be restricted immediately with no grace period.
Paid Subscriptions	Expiration	Cohesity SiteContinuity UI shows a banner 30 days before the subscription expires, a warning at 15 days, and critical after expiry.
	Post Expiration	A day after the paid subscription expiry, the following banner is shown on the Cohesity SiteContinuity UI: “Your Cohesity SiteContinuity Delivered as a Service (1 BETB); AWS data plane subscription has expired. Contact your Cohesity account team immediately.”
	Grace Period	Once a paid subscription expires, there is a grace period to renew it. During this time, access is unrestricted, but product functionality is limited.

Sample Banner Messages

The following are different banner messages that provide details on the Cohesity DataProtect delivered as a Service subscription status:

Free trial is about to expire:

Free trial expired:

The paid subscription has expired: