Enable SaaS Connector Support Channel Access
Cohesity recommends that you enable the Support Channel for SaaS Connector when you need assistance from Cohesity employees.
To enable the SaaS Connector support channel:
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Login to the SaaS Connector UI ( https://<saas-connector-ip>/) using the credentials you have set while creating the SaaS connector.
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Click the user icon on the top-right corner of the SaaS connector UI, and then click Support Access.
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On the support Access page, enable the Support Channel option to enable the support channel access.
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From the channel active until field, you can select the date till you want the support channel to be active.
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Copy the Support Access Token and Cluster ID from the UI and send these details to Cohesity Support.
Cohesity will enable support access for the SaaS Connector.
