Archival and Restore Alerts
This topic covers provides details on all the alerts triggered by Cohesity DataProtect as a Service:
CE00820004 ArchiveJobFailed
The archive task for a job failed.
This alert is triggered when the archive task of a job fails. This alert is triggered only once per archive task. This alert can be caused by one of the following conditions:
- When an archive task fails due to external target connectivity and/or credentials issues.
- When an archive task fails due to an internal Cohesity issue.
Check and fix external target connectivity or credential issues. If the archive task fails after fixing these issues, contact Cohesity Support.
Warning
604800 seconds
CE00820005 ArchiveJobStuck
The archive task for a job is stuck.
This alert is triggered when the archive task of a job is stuck and does not make any progress for more than 3 hours. If the archive task continues to be stuck/queued, this alert is triggered once a week per archive task. This alert can be caused by one of the following conditions:
- When an archive task doesn't make progress due to some external target connectivity and/or credential issues.
- When an archive task doesn't progress due to an internal Cohesity issue.
Check and fix the external target connectivity or credential issues.
Warning
604800 seconds
CE00820008 IceboxDedupCacheFull
The Icebox dedup cache is full.
The alert is triggered when the number of archived chunks maintained in the Distributed Key Value Store exceeds the default threshold value. When this happens, the effectiveness of deduplication for the archived data is impacted and could result in transferring more data to the external target.
Contact Cohesity Support.
Warning
604800 seconds
CE00820001 MediaErrorDuringArchival
The archival job is waiting to correct an error.
This alert is triggered when no more tapes are available for archiving data.
Add new tapes.
Critical
604800 seconds
CE00820002 MediaErrorDuringRestore
The restore task is waiting to correct the error.
One or more tapes required to restore data are unavailable. This alert is triggered when the tape required to restore data is unavailable in the tape drive.
Insert the required tapes to continue with the restore. The required tapes are listed in the alert.
Critical
604800 seconds
CE00820007 RestoreJobFailed
The restore task failed.
This alert is triggered when the restore task of a job fails. This alert is triggered only once per archive task. This alert can be caused by one of the following conditions:
- When a restore task fails due to some external target connectivity and/or credentials issues.
- When a restore task fails due to an internal Cohesity issue.
Check and fix external target connectivity or credential issues. If the restore task fails after fixing these issues, contact Cohesity Support.
Warning
604800 seconds
CE00820006 RestoreJobStuck
The restore task is stuck.
This alert is triggered when the restore task of a job is stuck and does not make any progress for more than one day. If the restore task continues to be stuck/queued, this alert is triggered once a week per Restore task. The alert can be caused by one of the following conditions:
- When a restore task doesn't make progress due to some external target connectivity and/or credentials issues.
- When a restore task doesn't progress due to an internal Cohesity issue.
Check and fix external target connectivity or credential issues. If the restore task doesn't progress after fixing these issues, contact Cohesity Support.
Warning
604800 seconds
