Supported Workflows for Microsoft 365
This section lists the workflows that are supported for registration, backup, and recovery of Microsoft 365 Mailboxes, Public Folders, OneDrive, SharePoint Online Sites, Teams, and Groups.
Registration Workflows for Microsoft 365 Applications
| Workflows | Sources | ||||
|---|---|---|---|---|---|
| Microsoft 365 Mailbox | Microsoft 365 OneDrive | Microsoft 365 SharePoint | Microsoft 365 Groups | Microsoft 365 Teams | |
| Register a source and auto-protect new objects | Yes | Yes | Yes | Yes | Yes |
| Refresh object hierarchy | Yes | Yes | Yes | Yes | Yes |
| Register commercial tenant | Yes | Yes | Yes | Yes | Yes |
| Register GCC tenant | Yes | Yes | Yes | Yes | Yes |
| Register GCC High tenant | No | No | No | No | No |
| Auto/express registration | Yes | Yes | Yes | Yes | Yes |
| Multiple service accounts | Yes | N/A | N/A | N/A | N/A |
| Browse top/first level source entries | N/A | N/A | N/A | N/A | N/A |
| Browse the source hierarchy | N/A | N/A | N/A | N/A | N/A |
| Auto-protect source hierarchy | Yes | Yes | Yes | Yes | Yes |
| Exclude individual sources from auto-protect | Yes | Yes | Yes | Yes | Yes |
| Select individual sources for protection | Yes | Yes | Yes | Yes | Yes |
| Filter source view based on selective Azure AD user properties | No | Yes | No | No | No |
| Auto Protect source based on Azure AD properties | No | No | No | No | No |
| Protect sources based on Azure AD security group membership | Early Access | Early Access | N/A | N/A | N/A |
Backup and Recovery Workflows for Microsoft 365 Mailboxes
| Categories | Workflows | AWS/Azure Data Plane |
|---|---|---|
| Backup User Mailboxes (Licensed) | In-place archive | Yes |
| Recoverable items (Deletions, Purges, DiscoveryHolds, and SubstrateHolds) | Early Access | |
| Include/exclude standard folders | Yes | |
| Exclude custom folder paths | Yes | |
| Backup Shared Mailboxes/Room/Equipment Mailboxes | Include/exclude standard folders | Yes |
| Exclude custom folder paths | Yes | |
| Calendar/Contacts/Notes/Tasks | Yes | |
| Search/Discover Backup Image | Browse Mailboxes | No |
| Search eMails | Yes | |
| Search Calendar/Contacts/Notes/Tasks | Yes | |
| Recover PST | Download Mailbox as PST | Yes |
| Download Mailbox content as PST | Yes | |
| Recover Mailbox | Restore Mailbox to the original location | Yes |
| Restore Mailbox to an alternate Mailbox on the same Microsoft 365 source | Yes | |
| Restore Mailbox to an alternate Mailbox on a different Microsoft 365 source | Yes | |
| Recover Mailbox Content | Restore eMails to the original location | Yes |
| Restore eMails to an alternate Mailbox on the same Microsoft 365 source | Yes | |
| Restore eMails to an alternate Mailbox on a different Microsoft 365 source | Yes | |
| Restore Calendar/Contacts/Notes/Tasks to the original location | Yes | |
| Restore Calendar/Contacts/Notes/Tasks to an alternate Mailbox on the same Microsoft 365 source | Yes | |
| Restore Calendar/Contacts/Notes/Tasks to an alternate Mailbox on a different Microsoft 365 source | Yes |
Backup and recovery of Microsoft 365 Public Folders is not supported.
Backup and Recovery Workflows for Microsoft 365 OneDrive
| Categories | Workflows | AWS/Azure Data Plane |
|---|---|---|
| Backup | User OneDrive (licensed) | Yes |
| Recycle Bin | No | |
| Exclude custom folder paths | Yes | |
| Access permissions | Yes | |
| Sharing permissions |
Yes |
|
| All versions of the file since last successful backup | No | |
| Document library | No | |
| OneNote | No | |
| Subsites | No | |
| Preservation Hold Library | Early Access | |
| Search/Discover Backup Image | Browse OneDrive | Yes |
| Search files/folders | Yes | |
| Download | Download single file | Yes |
| Download folder | Yes | |
| Download all OneDrive content | No | |
| Recover OneDrive | Restore OneDrive to the original location | Yes |
| Restore OneDrive to an alternate Mailbox on the same Microsoft 365 source | Yes | |
| Restore OneDrive to an alternate Mailbox on a different Microsoft 365 source | Yes | |
| Recover OneDrive Content | Restore files/folders to the original location | Yes |
| Restore files/folders to an alternate OneDrive on the same Microsoft 365 source | Yes | |
| Restore files/folders to an alternate OneDrive on a different Microsoft 365 source | Yes |
Backup and Recovery Workflows for Microsoft 365 SharePoint Online Sites
| Categories | Workflows | AWS/Azure Data Plane |
|---|---|---|
| Backup | Hub Site/Site/Site Collection/Subsite/Team Site | Yes |
| Recycle bin | No | |
| Exclude custom folder paths | Yes | |
| Access permissions | Yes | |
| Sharing permissions |
Yes |
|
| All versions of the file since last successful backup | No | |
| Site Assets | Yes | |
| Site Columns | Yes | |
| Site Customization | Yes | |
| Site Hierarchy | Yes | |
| Site Membership | Yes | |
| Site Permissions | Yes | |
| Site Template | Yes | |
| Lists/List Items | Early Access | |
| Workflows | No | |
| Application Tabs | No | |
| Site Pages | No | |
| OneNote | No | |
| Multi-geo support | Early Access | |
| Preservation Hold Library | Early Access | |
| Backup Document Library Items | Doc Lib/Files/Folders | Yes |
| Custom Columns | Early Access | |
| Document Library Permissions (Inherited & Unique) | Yes | |
| Search/Discover Backup Image | Browse Site | Yes |
| Browse Site Hierarchy | No | |
| Search files/folders | Yes | |
| Search Sites | Yes | |
| Download | Download single file | Yes |
| Download folder | Yes | |
| Download Site | No | |
| Site Permissions | No | |
| Hub Site/Site/Team Site | Restore Site to the original location | Yes |
| Restore Site to an alternate site on the same Microsoft 365 source (no customization of name) | Yes | |
| Restore Site to an alternate Site on a different Microsoft 365 source (no customization of name) | Yes | |
| Site Content | Restore doclibs/files/folders to the original location | Yes |
| Restore doclibs/files/folders to an alternate Site on the same Microsoft 365 source (without permissions) | Yes | |
| Restore doclibs/files/folders to an alternate Site on a different Microsoft 365 source (without permissions) | Yes |
Backup and Recovery Workflows for Microsoft 365 Teams
| Categories | Workflows | AWS/Azure Data Plane |
|---|---|---|
| Backup | Multi-geo | No |
| Subsites | No | |
| OneNote | No | |
| Site Template | No | |
| System doclibs | No | |
| Lists / List Items | Early Access | |
| Workflows | No | |
| Backup Public Channel | Channel Files | Yes |
| Access Permissions | Yes | |
| Sharing Permissions | Yes | |
| All versions of the file since last successful backup | No | |
| Archived Posts/Conversation | Early Access | |
| Non-archived Posts/Conversation | Early Access | |
| Index Channel Files | Yes | |
| Index archived Posts/Conversations | No | |
| Index Non-archived Posts/Conversations | No | |
| Application Tabs | No | |
| Backup Private Channel | Channel Files | Yes |
| Access Permissions | Yes | |
| Sharing Permissions | Yes | |
| All versions of the file since last successful backup | No | |
| Index Channel Files | Yes | |
| Archived Posts/Conversation | Early Access | |
| Application Tabs | No | |
| Backup Shared Channel | Channel Files | No |
| Access Permissions | ||
| Sharing Permissions |
No |
|
| All versions of the file since last successful backup | No | |
| Index Channel Files | No | |
| Archived Posts/Conversation | No | |
| Index archived Posts/Conversations | No | |
| Non-archived Posts/Conversation | No | |
| Index Non-archived Posts/Conversations | No | |
| Application Tabs | No | |
| Chats (1:1, 1:n) | Chat Messages | Early Access |
| Archived Chats | Early Access | |
| Index archived Chats | No | |
| Index non-archived Chats | No | |
| Search/Discover Backup Image | Browse Teams | No |
| Browse Teams Hierarchy | No | |
| Search Teams | Yes | |
| Search Public Channel/Private Channels | No | |
| Search files/folder in a channel | Yes | |
| Search 1:1/1:n chats | No | |
| Recover Teams | Download content | Early Access |
| Restore Teams to original location | Yes | |
| Restore Teams to an alternate location on the same Microsoft 365 source | Yes | |
| Restore Teams to an alternate location on different Microsoft 365 source | Yes | |
| Recover Public Channel | Download channel | No |
| Download file/folder | Early Access | |
| Download Archived Post / Conversation | Early Access | |
| Download non-archived Post / Conversation | Early Access | |
| Restore Channel to original location | No | |
| Restore channel to an alternate location on the same Microsoft 365 source | No | |
| Restore channel to an alternate location on a different Microsoft 365 source | No | |
| Channel Content | Yes | |
| Restore files/folders to the original channel | Yes | |
| Restore files/folders to an alternate channel | Yes | |
| Restore Archived Post / Conversation to original channel | No | |
| Restore Archived Post / Conversation to alternate channel | No | |
| Restore non-Archived Post / Conversation to original channel | No | |
| Restore non-Archived Post / Conversation to an alternate channel | No | |
| Recover Private Channel | Download channel | No |
| Download file/folder | Early Access | |
| Download Archived Post / Conversation | Early Access | |
| Download non-archived Post / Conversation | Early Access | |
| Restore Channel to original location | No | |
| Restore channel to an alternate location on the same Microsoft 365 source | No | |
| Restore channel to an alternate location on a different Microsoft 365 source | No | |
| Channel Content | Yes | |
| Restore files/folders to the original channel | Yes | |
| Restore files/folders to an alternate channel | Yes | |
| Restore Archived Post / Conversation to original channel | No | |
| Restore Archived Post / Conversation to alternate channel | No | |
| Restore non-Archived Post / Conversation to original channel | No | |
| Restore non-Archived Post / Conversation to an alternate channel | No | |
| Recover Chats (1:1, 1:n) | Download chat | Early Access |
| Restore chat messages | No |
Backup and Recovery Workflows for Microsoft 365 Groups
| Categories | Workflows | AWS/Azure Data Plane |
|---|---|---|
| Backup | Multi-geo | No |
| Subsites | No | |
| OneNote | No | |
| System DocLibs | No | |
| Site Template | No | |
| Lists / List Items | Early Access | |
| Workflows | No | |
| Group Mailbox Backup | Mails | Yes |
| Calendar | Yes | |
| Include / exclude standard folders | No | |
| Exclude custom folder paths | No | |
| Browse Mailbox | No | |
| Search eMails | Early Access | |
| Search Calendar | Early Access | |
| Group Site Backup | Files | Yes |
| Access Permissions | Yes | |
| Sharing Permissions | Yes | |
| All versions of the file since last successful backup | No | |
| Browse Groups | No | |
| Browse Groups Hierarchy | No | |
| Search Groups | No | |
| Search Groups content | Early Access | |
| Search Files | Early Access | |
| Recover Group Mailbox, Site Content | Mails Download to PST format | Early Access |
| Files Download | Early Access | |
| Restore Groups to original location | Yes | |
| Restore Groups to an alternate location on the same M365 source | Yes | |
| Restore Groups to an alternate location on different M365 source | Yes |
